Tom Johnson over at I’d Rather Be Writing has a nice podcast up with the technical writer at Anthropic, Sarah Deaton.
Sarah explains how she “orchestrates rather than writes” the documentation. She reviews the documentation in GitHub so that all of her reviews are tracked and can be fed back.
Some suggestions that she had for technical writers:
- Learning how to a steer a module through skills, plugins, or customization layers.
- Build your own style guide and then try to get the model to follow that guide.
- Start tinkering.
I get surprised sometimes when I hear that a company that I follow for various reason has tech writers. And then, it would make total sense to me that as a technology company, they would have tech writers – if not in India then in some other part of the world.