I keep reading Cory Doctrow’s blog post about making technology policy. 

The job of government experts isn’t just to research the correct answers. Even more important is experts’ role in evaluating conflicting claims from interested parties. When administrative agencies make new rules, they have to collect public comments and counter-comments. The best agencies also hold hearings, and the very best go on “listening tours” where they invite the broad public to weigh in (the FTC has done an awful lot of these during Lina Khan’s tenure, to its benefit, and it shows).